Shipping Policy

Foundtomenimal Shipping & Delivery Policy

Last Updated: July 25, 2025

Thank you for choosing Foundtomenimal! We are thrilled to process your purchase. To ensure absolute transparency and a seamless shopping experience, please review our comprehensive guidelines regarding order fulfillment, transit times, and logistics protocols.

1.Order Processing & Dispatch

Upon successfully placing an order, our fulfillment centers commence preparation immediately. Standard verification, quality control, packing, and carrier handover generally require 3 business days. Please be aware that purchases finalized during weekends or public holidays will be queued for processing on the subsequent business day.

2. Estimated Transit Times & Fees

Once dispatched from our facilities, standard international delivery spans approximately 10 to 20 business days. For maximum simplicity, Foundtomenimal applies a uniform, flat delivery fee of $5.99 USD across all global destinations.

3. Potential Logistical Delays

Occasionally, unforeseen external variables—such as customs clearance procedures, extreme weather, or carrier service disruptions—may extend transit times beyond our initial estimates. We highly appreciate your understanding and patience should these uncontrollable circumstances arise.

4. Shipment Tracking

Monitor your purchase's progress effortlessly! Following dispatch, an automated notification containing your designated tracking credentials will be emailed to you. You may monitor real-time updates by entering this number at: www.17track.net

(Please note: Carrier database synchronization may require a few business days. Do not be alarmed if tracking statuses do not populate instantaneously after receiving your email.)

5. Partial Deliveries & Split Consignments

To expedite fulfillment, multi-item transactions are frequently divided and shipped from separate regional hubs based on inventory availability. Consequently, you might receive your items in individual parcels. Rest assured, each dispatched segment will generate its own confirmation email and distinct tracking identifier.

6. Modifications to Existing Orders

Amendments to delivery details or product specifications are extremely time-critical. You must notify us within 12 hours of transaction completion to request any adjustments. When reaching out to our team, kindly supply:

• Your Order Number (e.g., 071SHOP-123331) and the purchasing email address.
• Explicit details regarding the requested amendment (e.g., the corrected address or revised size/color). Given our rapid fulfillment protocols, we cannot guarantee intervention once shipping operations have commenced, though our staff will make every effort to accommodate your request.

7. Unsuccessful Delivery Attempts

Should you be unavailable during a delivery attempt, couriers routinely leave an advisement slip and hold the parcel at a nearby postal facility. Your immediate course of action should be contacting your local postal service utilizing your tracking number. If further complications arise, contact our support team for guidance. (Disclaimer: Foundtomenimal absorbs no liability for parcels returned to sender due to invalid addresses provided at checkout or prolonged failure to claim the item.)

8. Handling Stagnant Shipments

If transit durations surpass expectations, please execute these diagnostic steps before escalating:

• Verify Tracking: Check the most recent digital scan. If logged within the past 7 days, your freight is proceeding normally through the logistics network.
• Escalation Timeline: Should the tracking history remain completely static for an excess of 7 days, promptly submit an inquiry to our support desk incorporating your Order Number and associated email. We will initiate a formal trace.

9. Missing, Lost, or Stolen Freight

We recognize the distress surrounding missing merchandise and will coordinate directly with our logistics partners to conduct a thorough investigation.

• Transit Loss: If official carrier channels declare a parcel lost prior to delivery, Foundtomenimal will issue a complimentary replacement order at no additional cost to you.
• Post-Delivery Loss: Our liability terminates once a carrier registers a parcel as "Delivered." We do not offer compensation, refunds, or replacements for items alleged missing or stolen post-delivery. We strongly advise consulting neighbors or property management in these scenarios.

10. Fulfillment Hubs & Global Reach

• Destinations: We proudly accommodate a global clientele. On the rare occasion your territory is restricted from our logistics network, our staff will contact you immediately to provide a resolution.
• Origins: Foundtomenimal operates fulfillment nodes across the United States, Canada, Australia, and the European Union. Furthermore, to optimize pricing and product availability, select merchandise may be dispatched directly from our premier international manufacturing affiliates.

11. Terms of Commerce & Disclaimers

By completing a purchase on our platform, you signify your acceptance of the following conditions:

• Estimated Timeframes: Quoted delivery schedules are approximations, not contractual guarantees. We deflect liability for hold-ups driven by border customs or carrier network congestion.
• Import Taxation: Purchasers bear sole responsibility for navigating and settling all import duties, tariffs, or local taxes levied by municipal authorities. These surcharges are excluded from our checkout pricing and shipping fees.
• Data Accuracy: Consumers must input flawless delivery coordinates. We disclaim accountability for misdirected logistics resulting from typographical errors.
• Fulfillment Completion: Foundtomenimal’s obligation is fulfilled the moment tracking designates the parcel as successfully delivered. Subsequent theft or misplacement is strictly beyond our store's policy coverage.

Require Further Assistance?

Should you need clarification regarding any of the aforementioned protocols, our dedicated representatives are at your disposal. Connect with us at: support@foundtomenimal.com

To expedite your resolution, please consistently embed your Order Number (e.g., 031SHOP-1938) and the Email Address used during checkout within your correspondence.