Contact Us

At Foundtomenimal, we recognize that exceptional service is the cornerstone of a premium pet care experience. Whether you are requesting assistance with an active order or seeking detailed specifications regarding our range of Pet Water Dispensers, Cat Litter Boxes, or interactive Pet Toys, our team is fully prepared to provide professional and timely resolutions.

Official Communication Channels

To ensure that your queries are routed to the appropriate department for efficient handling, please utilize the following verified channels:

• Electronic Correspondence: support@foundtomenimal.com

  • Protocol: Our support specialists conduct a thorough assessment of every inquiry. You may anticipate a formal, detailed resolution within 24 business hours.

• Direct Telephonic / SMS Support: +1 (218) 304-3857

  • Operational Hours: Monday through Friday | 9:00 AM – 6:00 PM (EST)

Service Request Requirements

To facilitate a prompt response, we kindly request that you include your Order ID (if applicable) and a concise summary of your inquiry. Providing detailed information at the outset allows our representatives to streamline the support process and provide accurate updates regarding logistics, inventory, or product functionality.

Corporate Accountability & Legal Identity

The Foundtomenimal brand is developed and managed under the strict operational oversight of its parent company. All intellectual property, quality assurance protocols, and financial activities are governed by:

• Parent Organization: HONG KONG CLOUD NEXUS TECHNOLOGIES LIMITED

• Headquarters / Registered Office: Suite C, Room 39, 10/F, Grand Industrial Building, 159-156 Wo Yi Hop Road, Kwai Chung, New Territories, Hong Kong